Loading...

Course Description

Participants will explore methods designed to increase the value of interaction between customers and sales staff. Interpersonal communication and marketing skills will be addressed along with internal customer service relationships that have an impact on a company's reputation and success.

Loading...

Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

Required fields are indicated by .