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Course Description

Mass texting learning nugget the main focus of this learning nugget is to education all employees of the DRS on how to update demographic information pertaining to texting and email, as well as to introduce the use of text messages to inform custodial (CP) and noncustodial (NCP) parents about case-related activity. Primary topics include the purpose of mass texting; automated messages; creating custom text messages, intake considerations, and opting in/opting out.

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