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Course Description

Alerts enhancements-forwarding mail alerts - ln the learning nugget will focus on additional processing of the morning mail (mail) screen that is beyond the typical day-to-day processing of mail alerts.  The primary topics addressed in the learning nugget include: impact of intercounty case transfer on mail alerts, forwarding a filtered subset of alerts to a mailbox within one's county, forwarding all alerts to a mailbox within one's county, worker alert summary (r602) report. 

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