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Course Description

Focuses on planning for and leading teams and functions within departments. Uses big-picture, system-oriented approach. Using case studies, participants will learn to identify, share and apply best practice approaches to use when back at work, particularly core components of departmental leadership such as budgeting, managing upward, and handling "customer" expectations and complaints.
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

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