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Course Description

In this study you will learn to recognize the stages of conflict resolution and what causes interpersonal conflict.  You will also analyze different approaches to resolving conflict and learn when each style is appropriate.  This study is beneficial for everyone, because how well you resolve conflicts has a tremendous impact on productivity, job satisfaction and quality of work life.

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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

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