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Course Description

The nature of interactions between members of a group or organization is a key factor in defining the work climate of that organization or group. This module examines how supervisor employee and employee employee interactions affect climate and
performance. It also introduces three skill areas that are critical to developing and
maintaining positive, effective interactions: respectful communication, dealing with
difficult behavior in others, and controlling workplace stress.
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

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