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Course Description

This training discusses the benefits of documenting processes and internal control standards in the DRS for all child support enforcement activities. This training identifies the key elements in process documentation and provides information on how to document processes. This training is appropriate for DRS directors and managers who share in DRS office policy and procedure development. This training may also benefit other DRS workers in preparation for DRS management roles as part of succession planning.
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

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