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Course Description

This training covers DRS workers' responsibilities to assess and provide interpretation and translation services for parties with limited English proficiency (LEP). By the end of this training, participants will be able to (1) assess and document a party's LEP in PACSES; (2) request document translation or access and document DHS provided telephone interpreters; (3) discuss when you might need to use an in-person interpreter rather than a DHS-provided telephone interpreter; and (4) relate how to address LEP issues in intergovernmental cases. Training will be assessed through participation in self-assessment.
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

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