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Course Description

In this training, participants will learn about the importance of continuous process improvement and will discuss various tools and techniques participants can use to help with the improvement effort, such as: flow charts, brainstorming, nominal group technique, cause and effect diagrams, and force field analysis, among others. Training will be assessed through active participation in the course.
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

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