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Course Description

This training reviews SCDU processing for exceptions, employers, returned national medical support notices, correspondence and customer service. By the end of this training the participant will be able to (1) Use the FXR process correctly; (2) Describe the functions of SCDU Customer Service; (3) Explain the role of the Employer Maintenance Unit; and (4) Summarize the TraCE and Correspondence processes. Training will be assessed through active participation in the course.
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

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