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Course Description

RESPECTFUL COMMUNICATION    FAILURE TO COMMUNICATE RESPECTFULLY CAN CAUSE PRODUCTIVITY DECLINES, HIGHER WORK-RELATED STRESS LEVELS, AND INCREASED EMPLOYEE TURNOVER. IN THIS STUDY, YOU WILL LEARN HOW TO SEEK MUTUAL UNDERSTANDING, USE INCLUSIVE RATHER THAN EXCLUSIVE LANGUAGE, BE POLITE AND COURTEOUS, AND MAINTAIN COMPOSURE AND PRO- FESSIONALISM IN DIFFICULT INTERACTIONS.  THIS LESSON SHOULD HELP YOU AVOID THE PROBLEMS ASSOCIATED WITH DISRESPECT IN THE WORKPLACE.
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

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