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Course Description

Lean six sigma customer driven- This course is designed to center around the voice of the customer, adding value to the customer base, and increasing your business profitability. Students will apply theories, tools, and techniques of the first two courses through a series of case studies, project interactions, & real world scenarios. The material will offer a cross functional approach that includes the disciplines of service, research, development, suppliers, manufacturing, marketing/sales, and distribution.

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Type
WEB
Dates
Mar 09, 2026 to Apr 20, 2026
Course Fee(s)
Tuition non-credit $800.00

Section Notes

This course takes place Mondays beginning 3/9-4/20/2026 from 6:00 – 9:00 p.m. THIS COURSE IS DELIVERED REMOTELY VIA ZOOM. 

New Students: Once you have registered, we will email you prior to the beginning of the course and request that you create a Penn State 9-digit ID and Access Account User ID

Returning PSU Students: Once you have registered, we will email you prior to the beginning of the course and request your Penn State 9-digit ID and Access Account User ID.

These ID numbers are required to access class materials through Penn State's online course companion, Canvas.  

Please visit http://greatvalley.psu.edu/professional-development/general-information to view the student information sheet.  Please visit https://greatvalley.psu.edu/professional-development/registration-information to view our withdrawal/refund policy.

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