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Course Description

Staff retention, motivation, training techniques, leadership, how to determine staffing based on resident needs, stress management, evaluation, qualification and hiring, communication with staff, developing & conducting direct care staff orientation, human resource practices, developing & implementing a staff training plan, maintaining training verification documentation, offering applicable training and continuing education.
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens. To inquire about registering for this program please contact the Non-Credit Registration Office at 814-867-4973 or  nc_reg_office@outreach.psu.edu

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